The Australian Breastfeeding Association now has a National Breastfeeding Helpline available 7 days a week. Counsellors volunteer their own time on a roster system, answering your calls in their own homes so please take this into consideration when calling.
ABA’s breastfeeding counsellors help thousands of mothers every year. As breastfeeding mothers themselves, they know that breastfeeding may not always seem easy. Their experience can reassure new mothers and give them the knowledge to understand how breastfeeding works. Counselling is available to ABA members and non-members alike.
Breastfeeding counsellors are all trained volunteers. All have breastfed at least one baby for an extended period and have undertaken the ABA breastfeeding counsellor training course to qualify. Counsellors provide counselling and breastfeeding information to any person seeking help. Counsellors are continually updating their breastfeeding knowledge and counselling skills.
The National Breastfeeding Helpline is supported by funding from the Australian Government.
Please note: ABA breastfeeding counsellors are all volunteers. Counsellors are not medically trained and so can not give medical advice. Their area of expertise is breastfeeding management.
Due to insurance issues, ABA is unable to offer our counselling service to residents of the United States or Canada. Mothers in these countries may like to contact the La Leche League for assistance. Please visit the La Leche League International website for contact details.
Email counselling is one of the many benefits available to ABA members. Email counselling gives you:
If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone the Breastfeeding Helpline on 1800 626 268. Our business hours are 24 hours.Get a copy of the TIS Fact Sheet in 10 languages. Download the PDF here: TIS Fact Sheet.pdf